“A dashboard is a visual display of the most important information needed to achieve one or more objectives; consolidated and arranged on a single screen so the information can be monitored at a glance.”
Customers don’t want their purchases or their support to be complicated. In order to have a successful B2C company, you need to provide the customers with the simplest ways to get good products or services. For that, you’ll need a smooth working back-end system.
Speed is a must when it comes to serving consumers. Since speed highly contributes to the user experience, customers want their purchases fast. The faster a customer can receive his/her order, the better the feedback your business gets. An efficient dashboard system can help speed up the process of order-taking, payment, delivery and after-sale support.
Customers also want flexibility when purchasing. If there are modifications or changes occurring during the process of the customers’ orders, customers want these changes to be attended to right away. This allows them to put more trust in the business and feel satisfied with the overall service.
By automating even the most complex processes of your business, you can now serve your customers faster and make the process simpler. Our B2C web dashboards can also be more flexible in modifying certain changes in customer orders and make the whole back-end office more operational. All this completely designed with your processes in mind and not just adjusted from another more general workflow fitting many companies but never truly to their core processes.
One of the most important aspects of any B2C business is the customer feedback, which can be retrieved in the form of analytics or quantitative data. As part of our innovative dashboard platform, we include an analytics function to help you track the data of each customer that you input into the system. This way, you can track your target market’s behavior and attend to their queries or complaints in real time.
In any B2C business, carefully monitoring the aspects of finance, sales, marketing, and inventory is extremely important, especially if you have big orders. ConvertBetter offers customized SaaS (Software as a Service) that focus on individual business processes that need fixing. With this, you can automate various aspects of your business’ operations to make your back-end office more productive.
In 2018, providing top-grade online security is no longer an option and ConvertBetter knows this. Your business data is 100% safe as we integrate strong security practices and review the firewalls of your hosting when installing or offering maintenance on your web dashboard. We can also offer customizable security settings directly in your project. With our B2C dashboard, your sensitive information won’t be leaked or stolen by malicious individuals while no longer being on paper.
With our 6-step web dashboard development process, it has been proved with our previous clients that we can develop a fully operational and customizable management dashboard within a strict timeline so that your enterprise dashboard can go live right away.
Learn more about our process here.
As part of your package, our development team will teach you the ropes of using your new management dashboard. The full support starts once the project has already gone underway. Even in the development of the dashboard web app and in the testing stages, we will teach you how to fully operate your new dashboard technology. We also offer a 30-day full support initiative right after launching your web dashboard.